Shipping policy
Shipping Policy
Thank you for shopping with [Glowxii]! We’re committed to delivering your skincare products quickly and safely.
🕒 Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
You will receive a confirmation email once your order has been shipped.
🚚 Shipping Rates & Delivery Times
Domestic Shipping (Pakistan):
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Standard Shipping: 3–5 business days — Rs. 200
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Free Shipping on orders above Rs. 8,000
International Shipping:
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Delivery time: 3–7 business days
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Shipping rates calculated at checkout
🌍 Shipping Locations
We currently ship within Pakistan and selected international countries.
If your country is not listed, please contact us.
📍 Order Tracking
Once your order ships, you will receive a tracking number via email/SMS.
Please allow 24–48 hours for tracking updates.
⏳ Delays
Delivery times are estimates and may be affected by:
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High order volume
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Weather conditions
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Courier delays
❌ Incorrect Address
Please ensure your shipping address is correct.
We are not responsible for orders delivered to incorrect addresses provided at checkout.
📦 Lost or Damaged Packages
If your order arrives damaged or is lost in transit, contact us within 48 hours with photos (if applicable).
We’ll arrange a replacement or refund.
🔁 Returns & Exchanges
Due to the nature of skincare products, we only accept returns if:
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The product is damaged or defective
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You received the wrong item
Please refer to our Return Policy for full details.
📩 Contact Us
For any shipping-related questions:
Email: glowxii9@ gmail.com
WhatsApp: [03700510560]
Thank you for trusting [GLOWXII] with your skincare routine 💖